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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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anwar ahmed

February 5, 2026

5  out of  5
rating by anwar ahmed
"Thank you becka and clive for giving me the right insurance plan that sutes my needs , Thank you for doing your best to get me a good price , i appreciate your hard work and your excellent customer service , i sure will refer family and friends to you ,"
We responded:
"Thank you so much for the 5-stars, anwar! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Clive Gavin’s Team anytime."
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Orlando Plaza

February 3, 2026

5  out of  5
rating by Orlando Plaza
""Nicole is the best! She helped me renew my auto insurance and took the time to really explain my coverage options to me, and answered all of my questions making my experience a breeze. I recommend going to her for any of your insurance needs!""
We responded:
"Orlando, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Clive Gavin’s Team—we are always here to help!"
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Fern Urquhart

January 26, 2026

5  out of  5
rating by Fern Urquhart
"Clive and staff are extremely helpful in all your insurance needs 🏡🚘🏍. This is the personnel-State Farm office that you want to handle your insurance. I have been very pleased with Nicole....very cordial and patient with all my questions & concerns....Thank you. 👍"
We responded:
"We appreciate your review, Fern. We are so happy that you had such a wonderful experience with State Farm Agent Clive Gavin’s Team here in St Pete ! "
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Donald Riccardi

January 20, 2026

5  out of  5
rating by Donald Riccardi
"I can not describe how wonderful Clive and his entire staff are. Nearly two years ago during hurricanes Helene and Milton here in the St. Petersburg area Clive and staff could not have been more accommodating. They made sure EVERY need was met and the follow up they exhibited was second to none. Fast forward to three days ago when I was involved in an auto accident they once again reached out to me to help me with all the items that were needed to be completed. Reaching out to make sure my health was ok and all my needs were met. Clive I can not Thank you and your staff for such outstanding service. I wish I could rate you with more than just five stars!!!"
We responded:
"Donald, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Clive Gavin’s Team here in our St Pete office. "
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tiffany s

November 21, 2025

5  out of  5
rating by tiffany s
"Nicole is the best! She helped me renew my auto insurance and took the time to really explain my coverage options to me, and answered all of my questions making my experience a breeze. I recommend going to her for any of your insurance needs!"
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Alexa

November 20, 2025

5  out of  5
rating by Alexa
"Nicole is super helpful and knowledgeable! She took the time to really explain everything, answering all my questions and giving me a better understanding of my insurance options. Definitely recommend reaching out to her for your insurance needs!"
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Papitheonly1

November 20, 2025

5  out of  5
rating by Papitheonly1
"I had an amazing experience with Nicole at State Farm when getting my auto insurance. She made the whole process incredibly smooth and stress-free. From the start, she took the time to understand my needs, explained all the coverage options clearly, and helped me choose a policy that fit both my situation and my budget."
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Yanisleidy Espino

November 12, 2025

5  out of  5
rating by Yanisleidy Espino
"Estuve 9 años en esta compañía, muy buen servicio , rápido excelente mi agente Marlene Pacheco siempre respondió en tiempo todas mis inquietudes y dudas con mucha profesionalidad, suerte y bendiciones"
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A Glauser

October 27, 2025

5  out of  5
rating by A Glauser
"Hi, I sincerely wanted to thank Ms. Clary for her outstanding help, patience, availability, pleasantness, and good humor, during my renewal process for both car and homeowner policies. I needed to call and get information and documents sent to me, at least 3 times (or more) and she was always willing to assist quickly and more importantly with a smile in her voice. I've dealt with on line or phone reps from many companies for many years, and must say she was the best ever. She treated me like a valuable customer, and even like a friend. Employees like Erica are impossible to find anymore. She's, as they say, "a keeper" for sure. I look forward to working with her at next renewal time. Very sincerely, Arnie Glauser."
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Kerby Fisher

October 14, 2025

5  out of  5
rating by Kerby Fisher
"Thank you Erica for getting that paperwork back to me quickly I really appreciate that thank you"
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Mario luis Cabrera

October 1, 2025

5  out of  5
rating by Mario luis Cabrera
"Estoy muy satisfecho de poder ser un cliente más de este equipo de trabajo y sobre todo agradecer a Marlenis por su amabilidad y profesionalidad a la hora de atender mis inquietudes las cuales todas an sido resueltas, no se como agradecer su amable atención y recomiendo a cualquier interesado no dudar en contactar con ella."
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Michael Rogers

September 30, 2025

5  out of  5
rating by Michael Rogers
"It’s clear Nicole has been doing this a very long time. Very knowledge, very kind. The perfect example of somebody who will do whatever it takes to get the job done! Thank you"
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Jordan Padgett

August 19, 2025

5  out of  5
rating by Jordan Padgett
"Alisha was very helpful and got me a policy cheaper than I had and was very fast on short notice. 10/10. Thanks Alisha!"
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Jimmie Parrino

August 19, 2025

5  out of  5
rating by Jimmie Parrino
"Alisha was an amazing agent to work with! Very knowledgeable and personable and made the experience a breeze! Highly recommend 5 ⭐️🤩"
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kirby fisher

August 15, 2025

5  out of  5
rating by kirby fisher
"This office has taken care of my needs Alisha and Becca have always taken care of my needs promptly and in a timely manner for example I had to get paperwork done for a few clients and they took care of it all in a matter of minutes thank you for all your help it’s much appreciated"
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Linda B

August 7, 2025

5  out of  5
rating by Linda B
"Liz was so helpful in getting me reimbursed for a Lyft related to a tow. She worked tirelessly until I got the check in the mail. Thank you to LIz and the Gavin State Farm Insurance office. That was excellent service. Thank you!"
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Neri Lozano

August 1, 2025

5  out of  5
rating by Neri Lozano
"Alisha was such a great person to work with. She understood my situation and was very helpful with everything I needed. I highly recommend going to her. Thank you Alisha!"
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Kali Hatzileris

July 21, 2025

5  out of  5
rating by Kali Hatzileris
"Alisha was fantastic! She helped me save almost $200 a month from my current policy!"
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Nico DiFrenna

July 18, 2025

5  out of  5
rating by Nico DiFrenna
"Alisha was beyond amazing. I reached out a couple days ago for some quotes to see if she should get me lower than where I’m at now. She got me quotes and info within 10-15 min emailed right over. I’m going through a hard time right now with the passing of my dad and she has made everything i needed with the insurance as seamless and easy as possible. So thank you for your hard work , your empathy and support. Highly recommend!!!!"
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Jaclyn Finn

July 18, 2025

5  out of  5
rating by Jaclyn Finn
"I didn’t know anything about setting up my renter’s insurance lol, but Nicole was so helpful and made it so easy for me!!"
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David Gaudreault

July 17, 2025

5  out of  5
rating by David Gaudreault
"I wanted to say that Nichole was attentive, patient and knowledgeable , a joy to work with ."
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dawn siuru

July 14, 2025

5  out of  5
rating by dawn siuru
"⭐️⭐️⭐️⭐️⭐️ Working with Alisha has been such a breath of fresh air. She’s not only knowledgeable and professional, but also incredibly patient and approachable. She took the time to explain everything in a way that made sense and made sure I felt confident about my coverage. Whether it was auto, home, or life insurance, she made the whole process smooth and stress-free. You can really tell she cares about her clients—not just selling a policy, but helping you feel protected and supported. Highly recommend her to anyone looking for a trustworthy, down-to-earth insurance agent!"
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Linda Burkey

July 12, 2025

5  out of  5
rating by Linda Burkey
"I recently had the pleasure of working with Alisha McIachlan at Clive Gavin State Farm Agency, and I cannot recommend them highly enough! From the moment I reached out for assistance, Alisha was incredibly responsive and attentive to my needs. Alisha took the time to thoroughly explain my options and helped me understand the different types of coverage available. She patiently answered all my questions and provided valuable insights that made the decision-making process much easier. What impressed me the most was her genuine care for my situation. Alisha went above and beyond to ensure I found the best policy that fit my budget and requirements. I felt supported throughout the entire process, and it was clear that she truly wanted to help me. If you're looking for an insurance agent who is knowledgeable, friendly, and dedicated to providing excellent service, look no further than Alisha McIachlan. Thank you for making this experience so positive!"
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Aaron Kalogerson

July 8, 2025

5  out of  5
rating by Aaron Kalogerson
"Alisha was so friendly and informative. She gave me multiple quotes with no hassle or pressure. Already in discussion with her about bundling my home and auto. She made the experience fast and painless. Highly recommend using her and this agency."
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Bob McIlwain

July 8, 2025

5  out of  5
rating by Bob McIlwain
"Very smooth operation. Every staff member professional and knowledgeable. Comfortable with my decision."